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New in a leadership role
A colleague yesterday, a manager today. The technical work went well – leadership is a different discipline, and nobody ever really explained it.
One-to-one support for managers and specialists
Personal Coaching
One to one
Some questions do not belong in a classroom
In a course, ten people learn the same thing. In coaching, one person works on what is actually at stake right now.
Managers and specialists regularly face questions they cannot discuss with anyone at work: not with their own staff, not with the management, and certainly not at home. That is exactly where coaching begins.
Coaching is not a lecture, and it is not consulting where somebody tells you what to do. It is a structured conversation with someone from outside who brings experience, asks the right questions and stays with it – including when the first answer turns out not to be the right one.
We work with lecturers who have led people themselves: people who have carried responsibility, owned decisions and brought teams through difficult phases.
Why coaching
Four situations in which coaching makes the difference
A decision is coming up
A restructuring, parting with an employee, a new market. There is no clearly right answer, but there is a way to decide properly.
Something has been going wrong for months
A conflict that will not go away. A team that does not deliver. A pattern that repeats even though everyone in the company can see it.
Things are going well and should get better
Coaching is not a repair shop. Most people come because they want to grow into their role before the pressure builds.
Three formats
How we work
Three formats for three starting points. Which one fits follows from what you want to achieve and over what period.
FocusedOne-to-one coaching
For specialists and managers with a concrete question
Individual sessions on a clearly defined topic. We work on what you bring: an upcoming decision, a difficult conversation, a role you are growing into.
- Sessions of 60 to 90 minutes
- In Bolzano, at your company or online
- Usually three to six sessions
- You set the topic and the pace
Over monthsSupport for managers
For management, division and team leaders
Support over a longer period, looking at the role as a whole: leadership style, team, communication, expectations from above and below. Between sessions things are tried out in practice; at the next session they are reviewed.
- Fixed sessions over six to twelve months
- Opening session with goal setting, mid-term review, closing
- On request with feedback from the team
- Concrete things to try between sessions
For several peopleLong-term support
For companies developing several people
When it is not one person but a whole level that should grow: several managers in parallel, over years, with a shared understanding of leadership across the company.
- Framework agreement covering several people
- One consistent approach across everyone involved
- Can be combined with workshops and training
- Regular coordination with the management
How it runs
From the first call to the closing session
01
First conversation, free of charge
About thirty minutes. You describe your situation, we say honestly whether coaching is the right way – and if not, what would be.
02
Setting the goal
The first session defines what will be worked on and how you will know at the end that something has changed. Without that goal, coaching stays a pleasant conversation.
03
The sessions
At the agreed intervals, with concrete things to try out in between. Whatever did not work in practice is on the table at the next appointment.
04
Mid-term review and closing
Half way through we check whether the direction is right. At the end there is an honest assessment – and the decision whether to carry on.
Click the points or drag along the track
Typical topics
What our coaching sessions work on
- From colleague to manager
- Handling difficult conversations
- Delegating and letting go
- Conflict in the team
- Deciding when nothing is clear-cut
- Presence and impact
- Preparing negotiations
- Priorities and time
- Giving and taking feedback
- Guiding change in the company
- Succession in a family business
- Cooperation between departments
- Your role after a promotion
- Motivation in the team
- Working across language boundaries
The framework
What you can expect from us
Confidentiality
What is discussed in a coaching session stays there. Even when the company pays for it: the company knows that the work is happening, not what it is about.
Experience from practice
Our coaches have carried responsibility themselves, led teams and owned decisions – in South Tyrol and internationally.
Three languages
English, German or Italian. You choose the language in which you think most clearly.
Place and rhythm to fit your calendar
In our rooms in Bolzano, at your company or online. Early in the morning or in the evening if there is no other way.
Let us talk about your training
Tell us what your employees should learn. We will come back to you with a proposal.
Our institutes
Two institutions of South Tyrol Business School
Competence Center for AI and Blockchain
Teaching, research and implementation around artificial intelligence and blockchain for South Tyrolean companies.
www.kompetenzzentrum.bz
IFMS Market Research
Market research and data analysis for companies, associations and public bodies in South Tyrol.
www.marktforschung.bz