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Customized Workshop | Degree: Certificate of Attendance

Negotiation Skills: Better Deals Through Preparation and Conversation

Course number80111

Every company negotiates, and not only in sales: with suppliers, with customers, with banks and inside its own walls. Whoever walks into a conversation unprepared pays the difference in hard cash.

This workshop trains the preparation as much as the conversation itself. Participants practice on cases from their own company, get feedback on how they come across, and see where they have been giving ground too early.

Suitable for purchasing, sales, management and everyone who regularly negotiates prices, terms or deadlines.

Book the workshop for your companyCourses & Workshops

Every course is customizedYour industryYour level of knowledgeYour goalsYour requirementsYour material

Course content

  • Preparation: your goal, your walk-away point and your best alternative
  • Reading the interests behind the demands
  • Making the first offer or waiting: when each one works better
  • Planning concessions instead of improvising them
  • Holding price conversations without being the first to cut
  • Recognizing pressure, time games and other hard tactics, and defusing them
  • Negotiating in multilingual and culturally mixed rooms
  • Recording results so that no second negotiation starts later
  • Practice conversations with feedback from the group

Let us talk about your training

Tell us what your employees should learn. We will come back to you with a proposal.